Key things to know about billing on Hound:
You can download your invoice on the billing page under My Charges or Team Charges.
Currently, you are not able to filter by date range, but this is coming soon.
If you need something a bit more professional for your accounting team, please reach out to us using the chat icon in the lower right corner or email hey@hound.vet.
How to view your charges on Hound
Go to your profile icon in the top right corner of the screen and select "billing"
2. Click on the my charges tile to see your charges.
3. This page will break your charges down for you by month, amount and what the charge was for. Click the "Download PDF" button in the upper right corner to download a PDF invoice with more details about each transaction including the date, type of charge, the card charged and more.
How to view your team's charges on Hound
4. If you have more than one user on your account, click the team charges tile to see any charges to other users.
5. Filter by specific users and charges that they incurred.
6. Click the "Download PDF" button in the upper right corner to download a PDF invoice for your entire team's transactions including the date, type of charge, the card charged and more.
How to view relief shift charges
7. Click shift charges to view a breakdown of shift booking fees charged to your account, for booked relief shifts.
Need something a bit more concrete?
If you need something a bit more professional for your accounting team, we can personally send you the physical invoice.
Just send a chat using the chat icon in the bottom right, or email huff@hound.vet to get that sent to you!
