Employers can send chat messages to job seekers and relief professionals through a few different scenarios:
When they inbound apply to a job you posted (available to all users).
When they inbound apply to a relief shift you posted (available to all users).
When they view or follow your practice, you’ll receive an email notification once this happens (only available to Hound Recruiter and Recruiter Pro subscribers).
When you’re actively searching, qualifying, and recruiting candidates by using our candidate search filters (only available to Hound Recruiter and Recruiter Pro subscribers).
Video Tutorial
Access the Candidates page
Click Candidates from the navigation bar to view all potential candidates available for your open positions.
2. Use the all workers or relief workers tabs to search by worker type, or use the search filters to narrow results even further.
3. Click on any candidate tile to open it and learn more about their preferences and experience.
4. View their profile, toggling between preferences and experiences. Use information here to curate your message to this candidate.
Click the message button on any candidate profile to message them
5 Click message on any candidate profile tile to send them a message.
6. You can also use the send message button in the dark green panel. Some profiles will also have a resume uploaded in this section, which you can click to download. Note the resume download limit is 10 unique resumes/day (except for enterprise and custom contracts).
Access the Messages page
7. To view your sent messages and responses, use your navigation panel and click messages.
8. Click any candidate to open your chat with them. You'll notice check marks next to your sent messages. 1 checkmark means it was delivered, 2 checkmarks means the message was read.
Write your message or get help from our AI smart composer tool
9. Use the blank message box to begin your message to the candidate. Keep in mind you can use information from their profile to curate your message.
10. For help with your message, begin typing, then click the enhance my writing bubble for AI assistance. Please make sure to proofread and remove any prompts, before hitting send.
See job application details in the chat
11. At the top of your message, you'll see a dropdown labeled job applications if the candidate has applied to any of your active jobs. Click on job applications to see what job(s) they applied to.
12. Use the search by name feature to quickly locate a specific candidate within your messages.
Organize and filter messages by active or archived
13. To archive a message thread, hover over the red X in the corner of the message box and click the archive button that appears.
14. Click archive on the confirmation popup. The message will now be in your archived folder.
15. Click the three dots above the messages search to organize or view messages by active, archived or blocked.
Messaging candidates who applied to your relief shift(s)
(Available to all users)
16. You can start a free inbound chat with candidates who applied to your relief shifts. Navigate to your Connections page, scroll down to the Applications section and click "review" button on the candidate's profile card. This will open the Shift Applications Review popup.
17. On the Shift Applications Review popup, you can check any messages included from the shift application, approve/reject the application (to start the shift booking process), or send messages for free.
After clicking on the message icon, you can view and respond directly to the candidate's message included with their relief shift application.
Chatting with shift candidates is free and does not require a subscription.
This demo showcased how to efficiently message candidates using filters, personalized tones, and direct communication within the platform, streamlining your hiring process.
If you have any questions about this, reach out to us via the chat widget or email us at hey@hound.vet.