Groove
Help and support for using Groove, Hound's new relief management platform
By Austin1 author10 articles
Groove - Group Admins
Help articles and answers for group admin users
Understanding Group Admin vs. Regional Admin on GrooveGroove supports two types of Group-Level Admins, giving you flexibility for how you structure oversight across your practice network.
Getting Started on Groove as a Group AdminLearn how to activate your account, set up your group, add practices and invite your team on groove.vet
Group Branding & Profile Settings in GrooveGroove allows you to set group-level branding that can be applied across all practices in your network. Only Group Superadmins can update group branding.
Groove - Practice Admins
Help articles and answers for practice users
Getting Started on Groove as a Practice AdminLearn how to activate your account, set up your practice and invite your team on groove.vet
Setting Up Billing & Adding a Payment MethodGroove uses Stripe to manage subscriptions and shift payments. Here's how to set up your billing using a credit/debit card or connecting your bank account for ACH.
Manage Your Groovers as a Practice AdminYour Groovers page is where you manage your relief professional network - from inviting new Groovers to tracking shift history and keeping internal notes.
Groove - Groovers
Help articles and answers for relief professionals on Groove
Getting Started on Groove as a GrooverWelcome to Groove! As a Groover (relief professional), Groove helps you find and book relief shifts at veterinary practices, manage your schedule, track your earnings, and get paid.
Browsing and Applying to Shifts on GrooveExplore the Shifts page, where you browse and apply to relief shifts at your connected practices.
Setting Up Payments for Shift PayoutsTo receive payments through Groove for your completed shifts, you need to connect your bank account via Stripe Connect.